Project overview

This project proposes to support enhancement of basic Key Competences of Low Qualified Adults in order to improve their Employability, by means of an alternative learning approach (ICT-based, user-centred, interest-oriented).

The main deliverables of the project are a research and analysis of local context conditions in Latvia, Romania, Belgium, United Kindom and Spain, a toolkit to improve job-focused key competences of users at a risk of exclusion, a handbook for telecentre/PIAP facilitators and a guidelines for other social and educational organisations interested in incorporating the toolkit in their offer for disadvantaged users.

The project is born from two interlinked processes. On one side, the increasing demand of users of telecentre and other public internet access points to develop their digital competences for job seeking and job performing (digital literacy focused on employability). On the other, the political recognition of the role that ICT is increasingly playing in the job market across Europe. (cf. “New Skills for New Jobs” EC Communication, 2008).

There is a direct impact of education in reducing the chances of being unemployed (Eurostat LFS, 2007), so employable low qualified adults who are normally excluded from the formal vocational training system need to improve their competences by informal education channels. In the last years, telecentres and other kind of PIAPs (libraries, civic centres, etc) have became a privileged channel across Europe for digital literacy/adult education of disadvantaged target groups (Rissola, 2007 and conclusions of Vienna eInclusion event, 2008), contributing through training and guidance to personal development, active citizenship, social inclusion, and – due to the increasing economic recession- Employability.


The Guidelines for Stakeholders and New Actors will provide you with an overview of the Online Employment Toolkit. The Guidelines describe the goals, methodological approach and innovative features of the Toolkit, as well as providing information on how the Toolkit can be used by your main stakeholders - Online Centres, Employment Agencies, Adult Education Centres and others.


This Facilitator’s handbook will provide you with the information and guidance you need to act as a tutor/facilitator for the online employability toolkit “Key Competencies for All.” The toolkit supports the enhancement of basic key competencies in adults who wish to improve their employability through an alternative learning approach (ICT-based, user-centred, interest- oriented).



The sole responsibility of this publication lies with the author. The European Union is not responsible for any use that may be made of the information contained therein.


This is the official website of the project KC4All. Boxes below contain links to the internal management applications of the Employment Toolkit, which is currently under development. Please refer to our news section to stay informed about the status of the project.

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